We offer easy returns only under the following conditions:
1. Eligibility for Refunds
-
Refund requests must be made within 7 days of the purchase date.
-
To be eligible for a refund, the item must be unused, in the same condition that you received it, and in the original packaging.
-
Proof of purchase (receipt or order confirmation) is required for all refund requests.
-
Approved refunds will be credited to the original payment method within 7–10 business days.
2. Eligibility for Returns
-
You may initiate a return within 7 days of receiving your order.
-
Items must be unused, unworn, and in their original packaging with all tags intact.
-
A valid proof of purchase (order number or invoice) is required.
-
Returns are not accepted for personalized or custom-made jewelry unless the item is defective or damaged.
3. How to Initiate a Return
To initiate a return, please contact our customer support team with the following details:
-
Order number
-
Reason for return
-
Photos of the product (if damaged or defective)
Our team will guide you through the return process and provide the return shipping address.
4. Return Shipping
-
We recommend using a trackable courier service to ensure safe delivery of returned items.
-
Customers are responsible for return shipping charges unless the product is defective or incorrect.