How often should I get my diamond jewelry professionally cleaned?
We recommend a professional cleaning every six months. Regular cleaning prevents build-up from oils, lotions, and daily wear, ensuring your diamonds always shine at their brightest.
Why is professional cleaning better than cleaning at home?
While home cleaning can remove surface dirt, professional cleaning uses specialized tools and solutions (like ultrasonic cleaners) to safely remove grime from hard-to-reach areas. We also inspect your jewelry for any loose stones or damaged settings.
Is professional cleaning safe for my jewelry?
Absolutely. Our jewelers are trained to safely clean all types of diamond jewelry, including natural and lab-grown diamonds set in various metals like gold and platinum. We use gentle, effective methods to restore brilliance without causing any damage.
What does your cleaning service include?
Our service includes a deep clean to remove dirt and residue, a professional polish to restore the metal’s luster, and a thorough inspection of your jewelry’s prongs and settings to ensure everything is secure.
How long does the cleaning service take?
Most standard cleanings can be completed in a short amount of time. You will be provided with an estimated turnaround time when you drop off or send in your jewelry.
Can you clean other gemstones besides diamonds?
Yes. We are equipped to clean a wide range of gemstones. Please contact us in advance to ensure we use the proper cleaning method for your specific piece.